Shipping and return policies for Forest Roots
- Shipping Info
All physical orders shipped via the German Mail Service, uninsured delivery for national & international customers. Orders are processed and mailed within 3-5 days of cleared payment for available releases, and usually take less than a week to arrive properly within Europe. Orders outside EU can take up to 3 weeks to arrive. Insured shipping is possible by request, but increases costs.
- Return Policy
Damaged or lost orders for standard shipping won't be replaced, as responsibility for uninsured orders lies with the mail service, therefore no right of revocation and return. Individual exceptions may be possible by personal request.